Hi there, I'm Elena

Lead Technical Writer crafting user-focused documentation.

7+ years of experience in solo and team leadership roles, specializing in fintech, cloud, BI, and machine learning documentation. I've managed documentation teams at Yandex, contributed to ClickHouse and CatBoost, and currently document Conversational AI at Cognigy.

7+
Years Experience
10+
Teams Managed
100+
Docs Migrated

Featured Work

Documentation projects I'm proud of and have contributed to

☁️

Yandex Cloud Documentation

Comprehensive cloud infrastructure documentation including compute, storage, and networking services.

CloudInfrastructureAPIs
Documentation202415 min read
🔐

Yandex ID Authentication Guide

Technical documentation for Yandex ID authentication system and integration guides for developers.

AuthenticationOAuthIntegration
Technical Guide202310 min read
💳

Pay SDK Documentation

Payment SDK technical documentation for web integration, covering implementation and best practices.

PaymentsSDKWeb
API Reference202312 min read
🗄️

ClickHouse Database Documentation

Database documentation for ClickHouse, a column-oriented DBMS for OLAP workloads.

DatabaseAnalyticsSQL
Technical Documentation202320 min read
🚀

CatBoost Machine Learning Library

Documentation for CatBoost, a gradient boosting library optimized for categorical features.

Machine LearningPythonLibraries
Technical Reference202216 min read
🤖

Cognigy Chatbot Platform Docs

Documentation for Cognigy platform including chat and voice bot creation and deployment.

ChatbotsVoiceNLP
Platform Guide202418 min read
View more on GitHub →

Writing Samples & Articles

Diverse documentation and technical writing across multiple formats

Tutorial
📚

Tutorial: Resolve merge conflicts using IntelliJ IDEA

Step-by-step guide to resolving merge conflicts in IntelliJ IDEA with practical examples.

Read article→
API Reference
🔍

Reference: Retrieve Temperature Data for a Specific City

Complete API reference documentation with endpoints, parameters, and code examples.

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How-to Guide
⚡

How-to: Create a Flow

Practical guide for users to create and configure flows with best practices.

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Concept Guide
💡

Concept: Flows

In-depth explanation of flow concepts, architecture, and use cases in the system.

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Troubleshooting
🔧

Troubleshooting Oracle SDK for Java

Comprehensive troubleshooting guide for common Oracle SDK issues and solutions.

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Migration Guide
🚀

Migration to Kubernetes

Complete documentation for migrating from Docker to Kubernetes infrastructure.

Read article→

Experience

Professional journey in technical writing and documentation

Technical Writer

2022 - Present

Cognigy

Munich, Germany (Remote)

Integrated technical writing into Agile (Scrum) teams, independently preparing documentation for bi-weekly releases. Developed a documentation style guide and automated enforcement using Vale.

  • Agile documentation
  • Style guide creation
  • Vale automation
  • Process improvement

Technical Documentation Manager

2020 - 2022

Yandex

Saint-Petersburg, Russia (Hybrid)

Managed 10 teams of documentation developers (2-15 members each) across machine learning, cloud, fintech, and API/SDK domains. Built 5 documentation projects from scratch and migrated 100+ documents from DITA XML to YFM.

  • Team leadership
  • 100+ docs migrated
  • 5 projects built
  • Python automation

Technical Writer

2019 - 2020

Yandex (ClickHouse & Yandex Cloud)

Saint-Petersburg, Russia

Contributed to high-growth projects that evolved into international startups: ClickHouse (open-source analytics database) and Yandex Cloud. Developed documentation using docs-as-code workflow.

  • ClickHouse docs
  • Yandex Cloud docs
  • Docs-as-code
  • Developer guides

Technical Writer

2018 - 2020

ITIS

Saint-Petersburg, Russia

Built the documentation department and processes from scratch for a fintech payment system supporting 10+ banks and 500 transactions/second. Delivered user guides, API documentation, and UML diagrams.

  • API documentation
  • UML diagrams
  • UX writing
  • Process creation

Community Contributor

2024 - Present

The Good Docs Project

Open Source

Contributing to open-source documentation templates and best practices. Also worked as a lecturer at the Hyperbaton online academy at Yandex.

  • Documentation templates
  • Community contribution
  • Technical lectures
  • Best practices

Expertise & Skills

Technologies and specializations I bring to every project

Documentation

  • API Writing (REST, SOAP)
  • Technical Documentation
  • SDK Documentation
  • UML Diagrams
  • UI/UX Content Design

Tools & Workflow

  • Docs as Code
  • Git, GitHub, Bitbucket
  • Jira, Confluence
  • Markdown, HTML, CSS
  • CI/CD Pipeline
  • Figma

Domains & Skills

  • Fintech & Cloud
  • Machine Learning & BI
  • SaaS & On-premises
  • Agile Methodology
  • Content Strategy
  • Leadership & Mentoring

Recommendations

What colleagues and leaders have to say

"I am very glad to work with Elena, because she is a high-level professional. She quickly understands complex tasks. She has excellent communication skills: we could discuss any task's problems in order to find the best solution."

Former Colleague

Team Member

Yandex

"Elena is an excellent technical writer, she produces detailed and clear documentation. Also, she has great skills in UX writing. We worked together on mobile app design and participated in handoff with developers. I definitely recommend Elena as a highly skilled professional."

Former Colleague

Designer

Yandex

Get in touch

Whether you have a documentation project, need a technical writer for your team, or want to discuss documentation strategy for your product, I'd love to chat.

Availability

Open to full-time roles at innovative tech companies, and also available for consulting and contract work.

© 2025 Elena - Lead Technical Writer. Based in Munich, Germany.